OUTMANA Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

OUTMANA collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• The products you have purchased with us, your payments to us and buying history.

How do we collect your data?

You directly provide OUTMANA with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

OUTMANA may also receive your data indirectly from the following sources:

• Google Ads, social media redirects…

How will we use your data?

OUTMANA collects your data so that we can:

• Process your order and manage your account.
• Ensure proper order handling, payment and shipping of your orders.
• Email you with special offers on other products and services we think you might like (if you registered)

When OUTMANA processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

OUTMANA securely stores your data in our databases hosted at Contabo hosting services, fully secured with the most up to date and state of the art technologies.

Due to commercial and tax law requirements, we are obliged to save your address, payment, and order data for a period of 10 years.

As part of the processing of orders, information may be passed on to one or more service providers and contract processors, for example for payment processing and shipping by a parcel service provider. These will also use the personal data exclusively for the respective purpose (payment processing, parcel delivery). Further information on the service providers used can also be found on this page.

 

Marketing

OUTMANA would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop OUTMANA from contacting you for marketing purposes or giving your data to other members of the OUTMANA Group.

If you no longer wish to be contacted for marketing purposes, please the unsubscribe link in the last email you received.  All our communications will have an unsubscribe link.  Should this not work properly, reach out to [email protected] and your registration will be unsubscribed by our helpdesk.

What are your data protection rights?

OUTMANA would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access   – You have the right to request OUTMANA for copies of your personal data. We may charge you a small fee for this service.

The right to rectification   – You have the right to request that OUTMANA correct any information you believe is inaccurate. You also have the right to request OUTMANA to complete the information you believe is incomplete.

The right to erasure   – You have the right to request that OUTMANA erase your personal data, under certain conditions.

The right to restrict processing   – You have the right to request that OUTMANA restrict the processing of your personal data, under certain conditions.

The right to object to processing   – You have the right to object to OUTMANA’s processing of your personal data, under certain conditions.

The right to data portability   – You have the right to request that OUTMANA transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

OUTMANA uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – OUTMANA uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – OUTMANA uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. OUTMANA sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The OUTMANA website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

OUTMANA keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 November 2022.

How to contact us

If you have any questions about OUTMANA’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected].